TimsBikerLeather.com was started in 2007 as an extension of Timsboots.com Timsboots.com was started in 2002 and has steadily grown in the last five years to become one of the top western boot retailers on the internet.

Timsboots.com is a member of the El Paso del Norte Better Business Bureau and the BBB's online reliability program with no complaints.

Our success has been due to two core principles that govern our business dealings. Number one, Customer Service is our top priority and we strive to treat each customer as we would want to be treated. Number two, Top quality products you will be proud to own for years to come!

You won't regret your dealings with us, and in the unlikely event you are completely satisfied, we will do all we can to make it right.

Give us the chance to EARN your business - you'll be glad you did.

Our contact information

By email: service@TimsBikerLeather.com

By standard mail:
TimsBikerLeather.com
9155 Dyer St. B80-256
El Paso, TX 79924

By phone:
505-824-5481

service@TimsBikerLeather.com

Placing an order: To place an order on our website, please use our secure on-line shopping basket and enter your credit card or paypal information. If you would like to place an order by phone, please call us toll free at 1-505-824-5481.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at info@timsbikerleather.com

Customer care representatives are available from 10am to 5pm (Mountain Time) Monday through Friday. Yes, El Paso is the only major city in Texas that is on Mountain Time. It really is way west! We are closer to southern California than to Dallas Texas (Texas is That Big!) If we should be out please leave a message, and we will get back to you as soon as possible.

Guarantee/Returns We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized personalized merchandise. We want you to be 100% happy with your purchase from TimsBikerLeather.com

If you need to return something, please send an email to returns@TimsBikerLeather.com or call us at 1-505-824-5481 within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging. Please do not wear boots off of the carpet until you are sure they fit. Merchandise that are not in resalable condition cannot be accepted. Perfume and smoke smells cannot be removed so items so damaged will not be accepted.

Returns for refund will be subject to a 20% restocking fee.

Shipping charges are non-refundable.

Methods of Payment We accept Visa, MasterCard, American Express, Discover and Paypal.

We can also accept cashier’s checks and personal checks. In the event you use a personal check or cashier’s check, please send to:

TimsBikeleather.com 9155 Dyer St. B80-256 El Paso, TX 79924

All orders by personal or business check will be shipped upon our bank clearing of payment. Orders paid by Money order will be shipped upon receipt of payment.

Delivery Times Most orders ship within 3 business days from when your order was placed for all in stock items. Product descriptions may provide a shipping estimate time to ship. Some of our suppliers will ship directly to you so you may receive your order in multiple shipments.

If your order includes items that are not in stock we will make them for you at no extra charge. Shipping time on orders that have to be made is from 3 to 4 weeks unless otherwise noted.

Shipping TimsBikerleather.com uses UPS Ground for most shipping within the United States. We've found that UPS provides the best value and reliability for our customers. If you desire more rapid delivery, we can ship 2nd day air or overnight in most cases and to most destinations. There is additional cost to ship overnight or 2nd day air and we would be happy to discuss that with you.

We use the United States Postal Service to ship packages to P.O. Boxes, APO, and FPO addresses.

All orders delivering to addresses outside the United States are shipped via United States Postal Service Global Express mail. We've found this to be the most cost effective way to ship to our foreign customers. If you desire a different service then you are responsible for all shipping charges.

ATTN International Customers: The CITIES (Convention of International Trade in Endangered Species) Permit is required for overseas shipments of some exotic leathers. If you do not purchase this permit, our responsibility for delivery of international orders ends when we turn the merchandise over to the shipper. If your order is confiscated by your countries Custom officials that will be a risk you assume. The fee is per shipment and not per order or number of products.

Sales Tax Sales tax will only be assessed for orders that are shipped within the state of Texas (8.25%). All other states and countries are tax-exempt.

Thank you for visiting TimsBikerleather.com!



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Thank You for visiting us. We hope to prove that we are your best choice for your Biker Leather needs. Whether you need Premium Leather Biker Jackets, Biker Vests, Biker Chaps, Biker Boots, Custom Exotic Leather Motorcycle Seats or just standard Biker accessories we appreciate the chance to EARN your business.

Top Quality Premium Leather and Top-notch Customer Service are standard with us. You won't regret doing business with us - I Guarantee it! Once Again Thanks ~ Tim Urling, Proprietor